CAB deal with many aspects. The most common issues people
face who come to the advice centres are debt, welfare benefits, consumer
issues, housing & employment.
Volunteer advisors will:
1. Interview clients
2.Help negotiate with agencies such as creditors or service
providers
3.Draft letters
4.Make phone calls on their behalf
5. Refer to to other agencies
Volunteer advisers will not interview clients on their own
for the first 4 months- they will be shadowing experienced volunteers in the
first instance dealing with clients , moving to supported interviews and seeing
clients with experienced volunteers.
